999de Privacy Policy — Your Information Is Our Responsibility

1.1

Information You Provide Directly

When you register with 999de, verify your account, or contact us, you directly provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• National ID or passport details (for KYC verification)
• Payment account details (bKash, Nagad, Rocket, or bank information)

1.2

Information Collected Automatically

When you use our platform, the following information may be collected automatically:

• IP address and device identifiers
• Browser type and operating system
• Login date, time, and session information
• Game play history and betting activity
• Deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

1.3

Information Received from Third Parties

In some cases we may also collect information from third parties, such as:

• Transaction verification information from payment processors
• KYC-related information from identity verification agencies
• Risk assessment information from fraud prevention service providers

This information is used solely to ensure the security and legitimacy of your account.

1.4

Sensitive Information

999de does not collect sensitive personal information such as religious identity, political views, or medical information. However, date of birth is collected for the purpose of age verification and ensuring responsible gaming, which is part of a legal obligation.

3.1

Retention Period

999de retains your personal information for as long as it is necessary to provide the service or to meet legal obligations. Financial transaction records may be retained for a set period even after an account is closed.

3.2

SSL Encryption

999de uses advanced SSL (Secure Socket Layer) encryption technology to protect your personal and financial information. All data transfers on the website are conducted through encrypted channels, which prevents unauthorized access by third parties.

3.3

Access Control

Access to your information is restricted to authorized personnel who require it for service operations. All personnel operate under strict confidentiality rules and are accountable for any misuse of information.

3.4

In the Event of a Security Breach

If a data security breach occurs, 999de will notify affected users as quickly as possible and take the necessary remedial action. We always follow the principles of fair play and transparency.

4.2

Service Providers

Payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology infrastructure providers may access limited information as needed to deliver the service. They operate under strict confidentiality agreements and may not use the information for any other purpose.

4.3

Legal Obligations

If disclosure of information is legally required under a court order, government directive, or applicable law, 999de is obliged to comply with that directive. In such cases we will endeavor to notify you in advance where possible.

4.4

Fraud Prevention

Specific information may be shared with relevant authorities or industry security networks for the purpose of preventing cybercrime, money laundering, or fraud. This is done in the interest of protecting all users.

8.1

How Changes Are Made

999de may update this Privacy Policy from time to time. This Policy may need to be revised due to service improvements, legal changes, or business changes. Any changes will be published on this page and the "Last Updated" date at the top of the page will change.

8.2

For Significant Changes

If there is a material change to how your information is used or to your rights, we will endeavor to send a notification to your registered email address. Continuing to use the platform after the updated Policy is published will be considered acceptance of the new Policy.